Yes, we warmly welcome you to visit our factory. Our customer service office is located in Shijiazhuang, Hebei Province, about 2 hours from Beijing. We will arrange professional staff to accompany you during the factory visit.

For softgel products, the minimum order quantity depends on the formula, fill volume, capsule size, raw material availability, and production process requirements.

Yes, we can provide samples. We can customize samples according to your formula, softgel size, color, fill material, and packaging requirements.

Usually, product samples are free, but the shipping cost needs to be paid by the customer.

After the sample and packaging are confirmed by the customer, the normal production lead time is around 10-15 days. The exact schedule depends on the formula and order quantity.

Yes, we can. Our product manager can adjust the formula according to your product positioning, target market, dosage requirements, and ingredient preferences.

Yes, we can. We have a dedicated design team to support label design and related packaging design work.

We accept T/T, L/C, and PayPal.

We have a complete quality complaint handling process. If there is any confirmed quality issue caused by our production, we will take responsibility and provide a proper solution.

Yes, we maintain long-term and stable cooperation with many raw material suppliers, which helps us control raw material costs effectively. For larger orders, we can usually obtain better purchasing discounts and offer more competitive pricing.

Yes, we can support this service. Please consult your local health authority or regulatory department first and obtain the required registration document checklist. We will provide the relevant documents according to your specific requirements.